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How bos69 Handles Your Personal Data

This privacy policy explains what data bos69 collects when you open an account, connect your DANA, OVO or GoPay wallet, and use our mobile lobby.

Account data protectionDANA, OVO, GoPay wallet privacyMobile session dataYour right to request deletionIndonesia-eligible regions
bos69 How bos69 Handles Your Personal Data
DATA PRACTICE

How We Protect and Manage Your Information

Data security at bos69 runs on the same infrastructure that handles DANA, OVO and GoPay transactions — encrypted in transit and stored with access controls that limit which internal teams can view personal records. Here is how we handle the four key areas of your privacy.

Wallet Data Handling

Your DANA, OVO or GoPay wallet number is used only to process the transaction you initiate. We do not store full wallet credentials on our servers after a transfer completes.

Cookie and Session Control

Cookies keep your mobile session active across page loads. You can clear session cookies at any time from your browser or the bos69 account settings page without losing your saved preferences.

Account Security and Access

Login access to your account record is protected by OTP verification sent to your registered mobile number. Any unusual login attempt from an unrecognised device triggers an additional confirmation step.

Retention and Removal

We hold your account data only as long as your account is active or as required by applicable local law. Once you close your account, data is removed or anonymised within the period set by regulation in your eligible region.

PRIVACY CONTACT

Reach Us About Your Privacy

If you want to review the data we hold on your account, request a correction, or ask us to delete your information, our support team handles these requests directly. Reach out through any of the channels below and include your registered account details so we can locate your record quickly.

Team online

Live Chat

Start a live chat session from the account menu. Our team can pull up your data record and walk you through a deletion or correction request during the session.

Email Support

Send your privacy request to our support email address found in the account help section. Include your registered mobile number and the wallet — DANA, OVO or GoPay — linked to your account.

Account Help Portal

Log in and open the Help section to submit a data access or removal form directly. Requests submitted this way are tied to your account automatically, so no extra verification step is needed.

Common Questions About Your Privacy Rights

These are the questions we hear most often about how bos69 handles personal data, wallet information and account records. If your question is not covered here, contact us through live chat or the account help portal.

We collect your name, contact details, and the wallet identifier for your DANA, OVO or GoPay account. Device and session data is recorded automatically to keep your login secure.

We do not sell your data. Wallet details are shared only with the payment provider — DANA, OVO or GoPay — processing your specific transaction, and only for that purpose.

Submit a data access request via the Account Help portal or contact our support team by email. Include your registered mobile number so we can locate your record quickly.

Yes. Send a deletion request through live chat or the help portal. We will remove or anonymise your data within the period required by applicable local law in your eligible region.

Cookies maintain your logged-in state across mobile and desktop sessions. You can clear or block cookies via your browser settings; some account functions may require session cookies to work.

Data is retained for the period required under local regulations in your region. After that window, your personal information is deleted or anonymised from our active records.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.